Avis sur Wrike : Avantages, Inconvénients, Fonctionnalités et Tarifs

Wrike se distingue par son interface conviviale et sa grande adaptabilité, ce qui en fait un choix de premier ordre pour les équipes à la recherche d'une gestion de projet efficace parmi les options ERP gratuites.

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By Bradley Clifford

Nous évaluons les outils indépendamment ; les commissions aident à financer nos tests. Consultez notre politique de transparence et notre méthodologie.

Wrike is a free ERP software that brings project tracking, workflow automation, and cross-department visibility into a single platform. It's worth considering if your team needs ERP-adjacent capabilities without a lengthy implementation. I'd especially look at Wrike if tools like Odoo feel too technically demanding to configure and maintain without dedicated IT support—Wrike gives you structured operational oversight with a much lighter setup burden.

Wrike Evaluation Summary

Wrike is free ERP software for task, project, and workflow management.
Customer rating

4.3/5

Pricing
  • From $10/user/month (billed annually)
  • Free plan + 14-day free trial + free demo available

Pourquoi faire confiance à nos recommandations de logiciels

6,700+

Reviews

20

Industry experts

16+

Evaluation factors

14

Years

Nos avis reflètent notre jugement indépendant — et non un argumentaire de vente. Découvrez comment nous restons transparents.

Pour ce guide, nous avons évalué les outils grâce à des tests pratiques et une recherche indépendante, en notant les outils selon nos critères de sélection.

Nos avis reflètent notre jugement éditorial humain, et non un argumentaire de vente.

Wrike Overview

In my opinion, Wrike offers a decent set of tools for teams needing all-in-one project management and ERP capabilities. Its integration options, like Salesforce, and customizable dashboards are appealing, but the pricing might be a hurdle for budget-conscious teams. It performs well in task and resource management but can be overwhelming for small businesses with simple needs. Compared to other free ERP software, Wrike is suitable for marketing teams and creative agencies needing detailed project tracking and collaboration features. If you’re judging software based on flexibility and integration, consider Wrike, but weigh its cost against your budget.

Pros

  • You can customize dashboards to fit your team's workflow.
  • Wrike's task management tools help keep your projects organized.
  • You can easily collaborate with team members using Wrike's communication features.

Cons

  • The interface can feel cluttered and overwhelming for new users.
  • It takes time to learn all of Wrike's features.
  • Your team might find the mobile app less intuitive than the desktop version.

Is Wrike Right For Your Needs?

Who Would be a Good Fit for Wrike?

Wrike is a good fit for marketing teams, creative agencies, and project-driven departments that need detailed project tracking and collaboration. If your work involves managing multiple projects with various stakeholders, Wrike's customizable dashboards and task management tools can keep everything organized. Teams that value communication will benefit from its collaboration features, which help streamline discussions and feedback. Wrike's capabilities are particularly useful for industries where project timelines and resource allocation are critical.

  • Marketing Teams
    Wrike helps your team manage campaigns and track progress with its detailed task management.
  • Creative Agencies
    Your agency can benefit from Wrike’s collaboration features, which facilitate feedback and revisions.
  • Project-Based Departments
    Wrike's dashboards let your department manage multiple projects efficiently and keep stakeholders informed.
  • Event Planning
    If your work involves complex logistics, Wrike's task tracking and communication tools keep everything on schedule.
  • Product Development
    Wrike supports your team in managing timelines and resources for successful product launches.
  • Remote Teams
    Wrike's communication and collaboration features help your remote team stay connected and productive.

Who Would be a Bad Fit for Wrike?

Wrike isn’t ideal for small businesses or teams with straightforward needs that don’t require complex project management. If your work involves simple tasks without the need for extensive tracking or resource management, Wrike’s features may feel excessive and overwhelming. Additionally, if your team struggles with adopting new technology, Wrike's interface might be too complex and time-consuming to learn. It's not the best fit for organizations looking for a basic, easy-to-use tool.

  • Small Businesses
    If your team needs basic task management, Wrike's extensive features might overwhelm rather than help.
  • Simple Operations
    Wrike's complex interface can be unnecessary for operations that don't need detailed project tracking.
  • Low-Tech Teams
    Wrike's learning curve can be steep for teams not comfortable with technology.
  • Budget-Conscious Departments
    If you’re focused on cost-efficiency, Wrike's advanced features may not justify its expense.
  • Single-Person Teams
    For individuals, Wrike's collaboration tools won't offer much value.
  • Non-Project Roles
    Roles without project management needs might find Wrike's features redundant.

Comment nous testons et évaluons les outils

Nous avons passé des années à construire, affiner et améliorer notre système de test et d’évaluation des logiciels. Notre grille vise à saisir toute la subtilité de la sélection logicielle et les facteurs déterminant l’efficacité d’un outil, en mettant l’accent sur les aspects essentiels du processus de décision. Ci-dessous, vous pouvez voir exactement comment notre test et notre notation fonctionnent selon sept critères. Cela nous permet de fournir une évaluation impartiale des logiciels sur la base des fonctionnalités principales, des fonctionnalités distinctives, de la facilité d’utilisation, de la prise en main, du service client, des intégrations, des avis clients et du rapport qualité/prix.

Fonctionnalité principale (25 % de la note finale)

Le point de départ de notre évaluation est toujours la fonctionnalité principale de l’outil. Dispose-t-il des caractéristiques de base attendues ? Certaines de ces fonctions de base sont-elles réservées aux plans tarifaires supérieurs ? Fondamentalement, nous attendons d’un outil qu’il soit au moins l’égal de ses concurrents en capacités essentielles.

Fonctionnalités Distinctives (25 % de la note finale)

Ensuite, nous évaluons les fonctionnalités rares ou uniques, allant au-delà de la fonctionnalité principale habituellement trouvée dans ce type d’outil. Un score élevé traduit des fonctionnalités spécialisées ou innovantes qui rendent le produit plus rapide, plus efficace, ou apportent une valeur supplémentaire à l’utilisateur. Nous évaluons aussi la facilité d’intégration avec d’autres outils courants de l’écosystème technologique pour étendre les capacités du logiciel. Les outils offrant de nombreuses intégrations natives, des connexions tierces et un accès API pour des intégrations personnalisées obtiennent le meilleur score.

Facilité d’utilisation (10 % de la note finale)

Nous considérons la rapidité et la facilité d’exécution des tâches essentielles avec l’outil. Un logiciel bien conçu, intuitif, proposant des applications mobiles, des modèles et permettant de simplifier des tâches complexes obtient la meilleure note.

Prise en Main (10 % de la note finale)

Nous savons combien il est important d’adopter rapidement une nouvelle plateforme, c’est pourquoi nous évaluons la facilité d’apprentissage et d’utilisation du logiciel avec un minimum de formation. Nous évaluons la rapidité de mise en place d’un nouveau membre d’équipe sans expérience. Un outil ayant un bon score requiert peu voire aucun support pour la prise en main.

Service Client (10 % de la note finale)

Nous évaluons s’il est rapide et facile d’obtenir de l’aide ou de dépanner par téléphone, chat en direct ou base de connaissances. Les outils et entreprises offrant une assistance en temps réel obtiennent le meilleur score, tandis que les chatbots sont moins bien notés.

Avis Clients (10 % de la note finale)

Au-delà de nos propres tests et évaluations, nous prenons en compte le net promoter score fourni par les clients actuels et passés. Nous vérifions leur probabilité de recommander l’outil et d’en refaire le choix pour ses fonctionnalités principales. Un logiciel bien noté se traduit par un net promoter score élevé.

Rapport Qualité/Prix (10 % de la note finale)

Enfin, en tenant compte de tous les autres critères, nous comparons le prix moyen des plans d’entrée de gamme avec les fonctionnalités principales, et le rapport de valeur avec les autres critères d’évaluation. Les logiciels offrant plus pour moins obtiennent la meilleure note.

Core Features

Task Management

You can break down projects into tasks and subtasks, making it easy to assign responsibilities and track progress. Wrike’s task management helps your team stay organized and on schedule.

Time Tracking

Wrike lets you log time spent on tasks, helping you manage your team’s workload and improve productivity. This feature supports accurate billing and resource allocation.

Custom Dashboards

Customize your dashboard to highlight the data that matters most to your team. You can easily monitor project status, receive notifications, and prioritize tasks.

Multiple Project Views

Wrike's Gantt charts and Kanban boards give you a visual timeline of your projects, helping you plan and track tasks. They’re great for seeing dependencies and deadlines at a glance.

File Sharing

You can share files directly within Wrike, making collaboration on documents seamless. This feature keeps your team’s resources centralized and accessible with role-based permissions.

Reporting

Wrike’s real-time reporting tools let you generate insights into your projects, helping you make informed decisions. You can customize reports to show key metrics and performance indicators.

Wrike screenshot
Organize tasks and track progress with ease

Standout Features

Request Forms

Your team can use request forms to standardize and streamline how work is requested. This feature helps you avoid miscommunication and manage incoming work efficiently.

Proofing and Approval

Wrike's proofing and approval tools let your team review and approve creative work directly within the platform. This feature speeds up feedback loops.

Wrike screenshot
Standardize work requests and reduce miscommunication

Ease of Use

Wrike’s interface is relatively clean and intuitive. While the customization options and drag-and-drop workflows are powerful, they might overwhelm those unfamiliar with project management tools. If your team invests time in learning its features, Wrike offers valuable tools for project tracking and collaboration. However, the initial learning curve might be steep, especially for small teams or those without dedicated IT support. Despite these challenges, once mastered, Wrike can significantly enhance your team's productivity.

Wrike screenshot
Powerful but comes with a learning curve

Onboarding

Wrike's onboarding process can be daunting due to its complex interface and multitude of features. While Wrike offers tutorials and guides, your team might still find the initial setup challenging. The time to value can be longer compared to simpler tools, requiring patience and persistence. However, once your team gets accustomed to the system, Wrike's robust project management capabilities can significantly benefit your operations. The available support and resources are helpful, but they demand a proactive approach to learning.

Wrike screenshot
Setup can be complex but improves over time

Customer Support

Wrike offers decent customer support, but users might experience delays in response times. If your team needs immediate assistance, this can be frustrating. Wrike provides a range of resources like its comprehensive knowledge base, webinars, and community forums that can help resolve common issues. However, personalized support might not always be readily available. Your team should be prepared to utilize self-help resources and tutorials to navigate challenges, as direct support may not meet all expectations promptly.

Wrike screenshot
Helpful resources, but slow response at times

Integrations

Wrike integrates with Microsoft Teams, Salesforce, Slack, Google Workspace, Dropbox, Box, OneDrive, Adobe Creative Cloud, JIRA, and QuickBooks.

Wrike also offers an API and connects with third-party integration tools to expand its functionality.

Wrike screenshot
Connects with major tools like Slack and Salesforce

Value for Money

Wrike’s pricing offers strong value by letting teams start for free and scale only when they need more power. The Free plan covers essential task management, while paid tiers add automation, AI, and advanced planning tools. With plans starting at $10 per user, Wrike balances affordability with enterprise-grade capabilities, making it cost-effective for growing teams and large organizations alike.

  • Free: Includes Web, desktop, and mobile apps, project & task management, and board & table views.
  • Team: Adds essential AI features, shareable dashboard, and interactive Gantt charts.
  • Business: Adds AI elite feature, templatization features, standard integrations, and workflow customizations.
  • Pinnacle: Includes advanced reporting and BI, budgeting, advanced resource and capacity planning, and advanced security and compliance.
  • Apex: Includes unlimited whiteboards, 30 million records on Wrike Datahub, and bi-directional integrations with third-party solutions.
Wrike screenshot
Free start with scalable plans for growing teams

Wrike Specs

  • API: Yes
  • Batch Permissions & Access: Yes
  • Budgeting: Yes
  • Calendar Management: Yes
  • Collaboration Support: Yes
  • Contact Management: Yes
  • Contact Sharing: No
  • Customer Management: No
  • Dashboard: Yes
  • Dashboards: Yes
  • Data Export: Yes
  • Data Import: Yes
  • Data Visualization: Yes
  • Dependency Tracking: Yes
  • Document Sharing: Yes
  • Expense Tracking: Yes
  • External Integrations: Yes
  • File Sharing: Yes
  • Gantt Charts: Yes
  • Kanban Boards: Yes
  • Multi-User: Yes
  • Notifications: Yes
  • Project Management: Yes
  • Resource Management: Yes
  • Scheduling: Yes
  • Task Scheduling/Tracking: Yes
  • Third-Party Plugins/Add-Ons: Yes
  • Time Management: Yes
  • Travel Management: No
  • Workflow Management: Yes

Wrike FAQs

Wrike Company Overview & History

Wrike is a project management software company headquartered in San Jose, California, with a workforce of over 1,000 employees. The company is known for its versatile project management solutions that cater to various methodologies like Agile and waterfall. Wrike integrates with numerous third-party applications, enhancing its utility for diverse business needs. Notable clients include major corporations such as Google and Airbnb, which rely on Wrike for efficient project tracking and team collaboration.

Wrike Major Milestones

  • 2006: Founded by Andrew Filev.
  • 2013: Secured $10 million in Series A funding led by Bain Capital Ventures.
  • 2018: Acquired by Vista Equity Partners, a significant private equity firm.
  • 2021: Became part of Citrix Systems through acquisition.