Avis sur Wrike : Avantages, Inconvénients, Fonctionnalités et Tarifs
Wrike is a free ERP software that combines project management with ERP capabilities, offering tools for teams to collaborate and manage resources efficiently. Wrike best serves marketing teams, creative agencies, and project-based departments needing integration with platforms like Salesforce and Slack. Wrike offers flexible, intuitive project management and work management for teams seeking efficient collaboration.
Wrike addresses project management and resource allocation issues for marketing and creative teams. In this article, I'll cover Wrike's features, pros and cons, use cases, pricing, etc. so you can decide if this software aligns with your project management and collaboration needs and goals.
Wrike Evaluation Summary
- From $10/user/month (billed annually)
- 14-day free trial + free plan available
Pourquoi faire confiance à nos avis logiciels
Nous testons et examinons des logiciels financiers depuis 2023. En tant que spécialistes de la finance, nous savons à quel point il est crucial et difficile de choisir le bon logiciel. Nous investissons dans une recherche approfondie pour aider notre audience à prendre les meilleures décisions d’achat. Nous avons testé plus de 2 600 outils sur différents cas d’usage et rédigé plus de 1 600 avis logiciels détaillés. Découvrez comment nous restons transparents & notre méthodologie de test des logiciels.
Wrike Overview
In my opinion, Wrike offers a decent set of tools for teams needing all-in-one project management and ERP capabilities. Its integration options, like Salesforce, and customizable dashboards are appealing, but the pricing might be a hurdle for budget-conscious teams. It performs well in task and resource management but can be overwhelming for small businesses with simple needs. Compared to other free ERP software, Wrike is suitable for marketing teams and creative agencies needing detailed project tracking and collaboration features. If you’re judging software based on flexibility and integration, consider Wrike, but weigh its cost against your budget.
pros
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You can customize dashboards to fit your team's workflow.
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Wrike's task management tools help keep your projects organized.
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You can easily collaborate with team members using Wrike's communication features.
cons
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The interface can feel cluttered and overwhelming for new users.
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It takes time to learn all of Wrike's features.
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Your team might find the mobile app less intuitive than the desktop version.
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Comment nous testons et évaluons les outils
Nous avons passé des années à construire, affiner et améliorer notre système de test et d’évaluation des logiciels. Notre grille vise à saisir toute la subtilité de la sélection logicielle et les facteurs déterminant l’efficacité d’un outil, en mettant l’accent sur les aspects essentiels du processus de décision. Ci-dessous, vous pouvez voir exactement comment notre test et notre notation fonctionnent selon sept critères. Cela nous permet de fournir une évaluation impartiale des logiciels sur la base des fonctionnalités principales, des fonctionnalités distinctives, de la facilité d’utilisation, de la prise en main, du service client, des intégrations, des avis clients et du rapport qualité/prix.
Fonctionnalité principale (25 % de la note finale)
Le point de départ de notre évaluation est toujours la fonctionnalité principale de l’outil. Dispose-t-il des caractéristiques de base attendues ? Certaines de ces fonctions de base sont-elles réservées aux plans tarifaires supérieurs ? Fondamentalement, nous attendons d’un outil qu’il soit au moins l’égal de ses concurrents en capacités essentielles.
Fonctionnalités Distinctives (25 % de la note finale)
Ensuite, nous évaluons les fonctionnalités rares ou uniques, allant au-delà de la fonctionnalité principale habituellement trouvée dans ce type d’outil. Un score élevé traduit des fonctionnalités spécialisées ou innovantes qui rendent le produit plus rapide, plus efficace, ou apportent une valeur supplémentaire à l’utilisateur. Nous évaluons aussi la facilité d’intégration avec d’autres outils courants de l’écosystème technologique pour étendre les capacités du logiciel. Les outils offrant de nombreuses intégrations natives, des connexions tierces et un accès API pour des intégrations personnalisées obtiennent le meilleur score.
Facilité d’utilisation (10 % de la note finale)
Nous considérons la rapidité et la facilité d’exécution des tâches essentielles avec l’outil. Un logiciel bien conçu, intuitif, proposant des applications mobiles, des modèles et permettant de simplifier des tâches complexes obtient la meilleure note.
Prise en Main (10 % de la note finale)
Nous savons combien il est important d’adopter rapidement une nouvelle plateforme, c’est pourquoi nous évaluons la facilité d’apprentissage et d’utilisation du logiciel avec un minimum de formation. Nous évaluons la rapidité de mise en place d’un nouveau membre d’équipe sans expérience. Un outil ayant un bon score requiert peu voire aucun support pour la prise en main.
Service Client (10 % de la note finale)
Nous évaluons s’il est rapide et facile d’obtenir de l’aide ou de dépanner par téléphone, chat en direct ou base de connaissances. Les outils et entreprises offrant une assistance en temps réel obtiennent le meilleur score, tandis que les chatbots sont moins bien notés.
Avis Clients (10 % de la note finale)
Au-delà de nos propres tests et évaluations, nous prenons en compte le net promoter score fourni par les clients actuels et passés. Nous vérifions leur probabilité de recommander l’outil et d’en refaire le choix pour ses fonctionnalités principales. Un logiciel bien noté se traduit par un net promoter score élevé.
Rapport Qualité/Prix (10 % de la note finale)
Enfin, en tenant compte de tous les autres critères, nous comparons le prix moyen des plans d’entrée de gamme avec les fonctionnalités principales, et le rapport de valeur avec les autres critères d’évaluation. Les logiciels offrant plus pour moins obtiennent la meilleure note.
Core Features
Task Management
You can break down projects into tasks and subtasks, making it easy to assign responsibilities and track progress. Wrike’s task management helps your team stay organized and on schedule.
Time Tracking
Wrike lets you log time spent on tasks, helping you manage your team’s workload and improve productivity. This feature supports accurate billing and resource allocation.
Custom Dashboards
Customize your dashboard to highlight the data that matters most to your team. You can easily monitor project status, receive notifications, and prioritize tasks.
Multiple Project Views
Wrike's Gantt charts and Kanban boards give you a visual timeline of your projects, helping you plan and track tasks. They’re great for seeing dependencies and deadlines at a glance.
File Sharing
You can share files directly within Wrike, making collaboration on documents seamless. This feature keeps your team’s resources centralized and accessible with role-based permissions.
Reporting
Wrike’s real-time reporting tools let you generate insights into your projects, helping you make informed decisions. You can customize reports to show key metrics and performance indicators.
Ease of Use
Wrike’s interface is relatively clean and intuitive. While the customization options and drag-and-drop workflows are powerful, they might overwhelm those unfamiliar with project management tools. If your team invests time in learning its features, Wrike offers valuable tools for project tracking and collaboration. However, the initial learning curve might be steep, especially for small teams or those without dedicated IT support. Despite these challenges, once mastered, Wrike can significantly enhance your team's productivity.
Integrations
Wrike integrates with Microsoft Teams, Salesforce, Slack, Google Workspace, Dropbox, Box, OneDrive, Adobe Creative Cloud, JIRA, and QuickBooks.
Wrike also offers an API and connects with third-party integration tools to expand its functionality.
New Product Updates from Wrike
Wrike Improves Template Mapping and Dashboard Filters
Wrike expanded Template Mapping to support workflows and custom item types during template installation, while making the new filter experience the default across Dashboard chart widgets. These updates help teams adopt templates more easily and standardize dashboard filtering across workspaces. Highlights include:
- Expanded Template Mapping: Maps workflows and custom item types to existing workspace configurations to reduce duplicate setup during template installation.
- Default Dashboard Filters: Applies the new filter experience to all chart widgets and automatically migrates existing widgets to the updated filtering system.
Visit Wrike’s official site for more details.
Wrike Whiteboards Now Support Presentation Deck Imports
Wrike Whiteboards now makes it easier to turn presentation materials into interactive collaboration. By importing presentation decks directly, teams can quickly move from sharing information to workshopping ideas together inside a whiteboard. Highlights include:
- PDF and PPT Imports: Converts presentation files into ordered slides for Whiteboards.
- Presentation-Ready Layouts: Automatically creates zones and zoom settings to reduce manual setup.
- Collaborative Sessions: Turns presentation decks into interactive whiteboard sessions for team collaboration.
Visit Wrike’s official site for more details.
Wrike Enhances the New Gantt Chart
Wrike enhanced the New Gantt Chart with customizable item ordering, an option to display tasks and milestones above projects and folders, synchronized ordering preferences with Table View, and assignee avatars on the chart canvas. These updates improve project visibility while giving teams more control over how timelines are organized. Highlights include:
- Custom Item Ordering: Choose how projects, folders, tasks, and milestones are displayed to match your preferred workflow.
- Assignee Avatars: Displays assigned team members directly on the Gantt chart for faster task identification.
- Saved View Preferences: Saves your preferred item ordering and applies it consistently across Gantt Chart and Table View.
Visit Wrike’s official site for more details.
Wrike Whiteboards Simplify PDF and PPT Imports
Wrike Whiteboards makes it faster to bring existing presentations into a collaborative whiteboard format. The new import experience converts PDF and PPT decks into navigable slides automatically, improving clarity and flow when presenting with a group. Highlights include:
- PDF and PPT Imports: Import presentation files directly into Wrike Whiteboards.
- Automatic Slide Conversion: Convert presentation decks into ordered slides automatically.
- Auto Zones: Create organized sections for imported slides without manual setup.
- Zoom Support: Preserve slide order and scale for smoother presenting and collaboration.
Visit Wrike's official site for more details.
Wrike Request Forms Add Background Colors and Images
Wrike has enhanced Request Forms with new visual customization options, helping teams better match forms to their brand and make them more engaging for requesters. The update also streamlines reuse so the same look and feel can be applied consistently wherever forms are shared. Highlights include:
- Background Colors: Apply custom colors using an RGB color picker or hex code.
- Background Images: Upload custom images with pan and zoom controls for better positioning.
- Reusable Image Assets: Reuse uploaded images across multiple request forms.
- Consistent Form Branding: Apply customized backgrounds to internal, public, and embedded forms with live previews.
Visit Wrike's official site for more details.
Wrike AI Agents Enhance Logs, Email Actions, and Duration Field Support
Wrike enhances AI Agents with grouped logs, expanded email actions, Duration custom field support, and reliability improvements to support more efficient automation workflows. The updates make it easier to review agent activity, extend automation to subitems, and improve response speed and reliability. Highlights include:
- Grouped Agent Logs: Organize logs by run for easier review and troubleshooting.
- Expanded Email Actions: Send email actions from subitems with working links.
- Duration Custom Field Support: Use Duration custom fields in AI Agent workflows, including SLA tracking.
- Reliability Improvements: Deliver faster responses with improved timeout handling and subitem safeguards.
Visit Wrike's official site for more details.
Wrike Refreshes Whiteboards and Timers
Wrike expands Whiteboards with new text formatting options, including heading styles, fixed font sizes, clickable links, highlighting, and improved copy-and-paste behavior. The update also refreshes the Timer, Stopwatch, and Break experience with clearer controls, visual feedback, and saved settings for each activity. Highlights include:
- Richer Text Formatting: Add heading styles, fixed font sizes, text highlighting, and clickable links to Whiteboards.
- Improved Text Editing: Preserve formatting when copying and pasting, and update font sizes across multiple text objects at once.
- Refreshed Timer Experience: Use redesigned Timer, Stopwatch, and Break tools with a new progress bar, clearer controls, and per-activity saved settings.
Visit Wrike's official site for more details.
Wrike Expands Required Fields for Workflow Governance
Wrike has expanded Required Fields to support additional field types and introduced stricter workflow gates, helping teams enforce data completeness and process compliance before work can move forward. This reduces rework and keeps task states accurate and auditable across projects. Highlights include:
- Expanded Field Support: Apply Required Fields to formula fields, mirrored database fields, item types, time spent, and files.
- Workflow Validation: Prevent status changes until required values, tracked time, attachments, or valid item types are provided.
- Workflow Visibility: View where custom fields are used through the new Workflow column in the Custom Fields admin list.
Visit Wrike's official site for more details.
Wrike Adds Conversational AI Agent Builder and Template Mapping
Wrike adds a conversational builder that lets users create and manage AI agents via guided chat interactions, leveraging existing workspace configurations. The update also introduces Template Configurations Mapping in Wrike Labs, allowing admins to map template custom fields to existing fields when installing templates into Spaces. Highlights include:
- Conversational AI Agent Builder: Create, edit, and activate AI agents using natural language through a guided chat experience.
- Workspace-Aware Configuration: Build AI agents using existing custom fields, workflows, and item types.
- Template Configurations Mapping: Map template custom fields to existing fields to avoid duplicate configurations during template installation.
Visit Wrike's official site for more details.
Wrike Introduces New Files View and Dashboard Files Widget
Wrike introduces the new Files View and Dashboard Files Widget to streamline file management across projects. The refreshed experience improves navigation, organization, and file discovery with enhanced grouping, filtering, and gallery behavior. Highlights include:
- New Files View: Provides a faster, more consistent interface for managing project files.
- Dashboard Files Widget: Brings the updated file experience directly to dashboards.
- Improved File Organization: Adds enhanced grouping, filtering, accessibility, and gallery improvements for easier file management.
Visit Wrike's official site for more details.
Wrike Specs
- API
- Batch Permissions & Access
- Budgeting
- Calendar Management
- Collaboration Support
- Contact Management
- Contact Sharing
- Customer Management
- Dashboard
- Dashboards
- Data Export
- Data Import
- Data Visualization
- Dependency Tracking
- Document Sharing
- Expense Tracking
- External Integrations
- File Sharing
- Gantt Charts
- Kanban Boards
- Multi-User
- Notifications
- Project Management
- Resource Management
- Scheduling
- Task Scheduling/Tracking
- Third-Party Plugins/Add-Ons
- Time Management
- Travel Management
- Workflow Management
