Airwallex beoordeling: voordelen, nadelen, functies en prijzen

Airwallex biedt unieke wereldwijde betalingsmogelijkheden, waardoor het een sterke keuze is voor teams die internationale transacties beheren.

We review tools independently, and commissions help fund our testing. See our transparency policy, our methodology, or suggest a tool.

Airwallex is an accounts payable software built around multi-currency payments and cross-border vendor management. It's a strong fit for finance teams that regularly pay international suppliers and need to handle FX natively rather than routing payments through workarounds. I'd consider it over Bill.com if your AP workflow involves multiple currencies, since Airwallex handles currency conversion and international transfers directly within the platform rather than treating them as add-ons to a domestic-first system.

Airwallex Evaluation Summary

Airwallex is a global fintech platform for cross-border payments, FX, and multi-currency business banking.
Customer rating

4.4/5

Pricing
  • From $12/user/month
  • Free plan + free demo available

Waarom u onze softwareaanbevelingen kunt vertrouwen

6,700+

Reviews

20

Industry experts

16+

Evaluation factors

14

Years

Onze reviews weerspiegelen ons onafhankelijke oordeel — geen verkooppraatje. Ontdek hoe we transparant blijven.

Voor deze gids hebben we tools geëvalueerd met behulp van praktijktests en onafhankelijk onderzoek, waarbij we tools beoordeelden aan de hand van onze selectiecriteria.

Onze reviews weerspiegelen ons menselijke redactionele oordeel, geen verkooppraatje.

Airwallex Overview

Airwallex is a solid choice for businesses that need efficient accounts payable solutions, especially those dealing with international transactions. It offers strong features and good value, making it a suitable financial platform for teams in the tech and e-commerce sectors. 

While its ease of use and onboarding are commendable, it could improve by offering more personalized support options. Compared to competitors, Airwallex excels in handling cross-border payments but might not offer the same depth of features for purely domestic operations. 

If your team deals with multiple currencies and requires a seamless international payment process, Airwallex is worth considering.

Pros

  • Supports cross-border payments.
  • Intuitive user interface.
  • Excellent support for managing multiple currencies.

Cons

  • The onboarding process lacks personalization.
  • Occasional limitations in domestic-specific features.
  • Customer support options could be more varied and personalized.

Is Airwallex Right For Your Needs?

Who Would be a Good Fit for Airwallex?

Airwallex is ideal for business owners and teams that handle international transactions, such as tech startups and e-commerce companies. 

If your team handles multiple currencies and requires efficient cross-border payment processing, Airwallex's global payment capabilities will serve you well.

For example, if you sell products or services in Hong Kong and Japan or need to receive payments in AUD, GBP, or EUR, Airwallex is a worthy contender. With an Airwallex business account, you get better services and support compared to traditional banks and more competitive FX rates as well.

  • Tech startups
    Your startup will benefit from Airwallex's ability to manage international transfers efficiently.
  • E-commerce businesses
    Airwallex simplifies handling multi-currency accounts, making it perfect for your global e-commerce operations.
  • Finance departments
    Your finance team will find Airwallex's intuitive interface useful for streamlining payment processes.
  • Small businesses
    Airwallex offers great value for money, which is crucial for your small business operations.
  • International teams
    Your international team can handle cross-border transactions effortlessly with Airwallex's strong global capabilities.
  • Travel agencies
    Airwallex's support for multiple currencies is ideal for your travel agency's diverse business needs.

Who Would be a Bad Fit for Airwallex?

Airwallex may not be suitable for businesses that focus solely on domestic transactions in local currency, such as local retailers or service providers. 

If your team doesn't handle multiple currencies or international payments, many of Airwallex’s features may seem unnecessary. Companies that require highly personalized customer support or extensive domestic-specific features might also find Airwallex lacking in those areas.

  • Local retailers
    Your local retail business may not need Airwallex's global payment features.
  • Service providers
    If your services are local, Airwallex's international capabilities might be overkill for your needs.
  • Large corporations
    Your large corporation might require more personalized support than Airwallex offers.
  • Domestic-only teams
    If your team doesn't handle international payments, Airwallex's global features won't add value.
  • Nonprofit organizations
    Your nonprofit may prefer software with more tailored support for domestic operations.
  • Traditional manufacturing
    Your domestically focused manufacturing business might not benefit from Airwallex's international payment solutions.

How We Test & Score Tools

We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.

Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.

Core Functionality (25% of final scoring)

The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.

Standout Features (25% of final scoring)

Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.

We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.

Ease of Use (10% of final scoring)

We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.

Onboarding (10% of final scoring)

We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.

Customer Support (10% of final scoring)

We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.

Customer Reviews (10% of final scoring)

Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.

Value for Money (10% of final scoring)

Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.

Core Features

Multi-currency management: Airwallex lets your team handle multiple currencies with ease, making international transactions smoother. You can easily convert and manage funds without hassle.

Global payment processing: With Airwallex, you can process payments globally, supporting your international business operations. It allows you to send and receive payments across various countries and at competitive exchange rates via its payment gateway.

User-friendly interface: Airwallex offers an intuitive interface that makes navigating payment processes simple for your team.

Security and compliance: Your transactions are secure with Airwallex's robust security protocols and compliance with international standards.

Automated workflows: Airwallex's automation features streamline payment processes, save time, and reduce manual errors.

Expense management: Keep track of your expenses with Airwallex's comprehensive expense tracking tools and gain complete, real-time visibility over expenses.

Airwallex screenshot
Airwallex lets you receive, hold, convert & send 20+ currencies in one multi-currency wallet.

Ease of Use

Airwallex scores well for ease of use, offering a user-friendly interface that makes managing accounts payable tasks straightforward. Your team will appreciate the intuitive design, which simplifies navigation and reduces the learning curve. 

Compared to other solutions, Airwallex's layout and features make it easy for your team to handle complex transactions without feeling overwhelmed. With clear instructions and helpful prompts, you can efficiently manage payments and financial processes.

Airwallex screenshot
Airwallex simplifies global banking with easy cross-border payments and multi-currency accounts.

Integrations

Airwallex integrates with Xero, QuickBooks, Shopify, Amazon, eBay, Zapier, HubSpot, Workday, Employment Hero, and Asperato. Airwallex also offers an API for custom integrations and connects with third-party integration tools.

Airwallex screenshot
Airwallex integrates to enable cross-border payments, FX, and treasury tools.

Airwallex Specs

  • 2-Factor Authentication: Yes
  • API: Yes
  • Approval Workflows: Yes
  • Audit Trail: Yes
  • Balance Sheet: No
  • Billing/Invoicing: Yes
  • Budgeting: No
  • Calendar Management: No
  • Compliance Tracking: No
  • Contact Management: No
  • CRM Integration: No
  • Custom Reports: No
  • Customer Management: No
  • Dashboard: Yes
  • Data Export: Yes
  • Data Import: Yes
  • Data Visualization: No
  • Document Management: No
  • Expense Tracking: Yes
  • External Integrations: Yes
  • Forecasting: Yes
  • Inventory Tracking: No
  • Multi-Currency: Yes
  • Multi-User: Yes
  • Notifications: Yes
  • P&L: No
  • Risk Assessment: Yes
  • SAP Integration: No
  • Scheduling: No
  • Supplier Management: No
  • Workflow Management: No

Alternatives to Airwallex

Airwallex FAQs