Wrike is a free ERP software that combines project management with ERP capabilities, offering tools for teams to collaborate and manage resources efficiently. Wrike best serves marketing teams, creative agencies, and project-based departments needing integration with platforms like Salesforce and Slack. Wrike offers flexible, intuitive project management and work management for teams seeking efficient collaboration.
Wrike addresses project management and resource allocation issues for marketing and creative teams. In this article, I'll cover Wrike's features, pros and cons, use cases, pricing, etc. so you can decide if this software aligns with your project management and collaboration needs and goals.
Wrike Evaluation Summary
- From $10/user/month (billed annually)
- 14-day free trial + free plan available
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Wrike Overview
In my opinion, Wrike offers a decent set of tools for teams needing all-in-one project management and ERP capabilities. Its integration options, like Salesforce, and customizable dashboards are appealing, but the pricing might be a hurdle for budget-conscious teams. It performs well in task and resource management but can be overwhelming for small businesses with simple needs. Compared to other free ERP software, Wrike is suitable for marketing teams and creative agencies needing detailed project tracking and collaboration features. If you’re judging software based on flexibility and integration, consider Wrike, but weigh its cost against your budget.
pros
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You can customize dashboards to fit your team's workflow.
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Wrike's task management tools help keep your projects organized.
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You can easily collaborate with team members using Wrike's communication features.
cons
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The interface can feel cluttered and overwhelming for new users.
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It takes time to learn all of Wrike's features.
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Your team might find the mobile app less intuitive than the desktop version.
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How We Test & Score Tools
We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.
Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.
Core Functionality (25% of final scoring)
The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.
Standout Features (25% of final scoring)
Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.
We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.
Ease of Use (10% of final scoring)
We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.
Onboarding (10% of final scoring)
We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.
Customer Support (10% of final scoring)
We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.
Customer Reviews (10% of final scoring)
Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.
Value for Money (10% of final scoring)
Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.
Core Features
Task Management
You can break down projects into tasks and subtasks, making it easy to assign responsibilities and track progress. Wrike’s task management helps your team stay organized and on schedule.
Time Tracking
Wrike lets you log time spent on tasks, helping you manage your team’s workload and improve productivity. This feature supports accurate billing and resource allocation.
Custom Dashboards
Customize your dashboard to highlight the data that matters most to your team. You can easily monitor project status, receive notifications, and prioritize tasks.
Multiple Project Views
Wrike's Gantt charts and Kanban boards give you a visual timeline of your projects, helping you plan and track tasks. They’re great for seeing dependencies and deadlines at a glance.
File Sharing
You can share files directly within Wrike, making collaboration on documents seamless. This feature keeps your team’s resources centralized and accessible with role-based permissions.
Reporting
Wrike’s real-time reporting tools let you generate insights into your projects, helping you make informed decisions. You can customize reports to show key metrics and performance indicators.
Ease of Use
Wrike’s interface is relatively clean and intuitive. While the customization options and drag-and-drop workflows are powerful, they might overwhelm those unfamiliar with project management tools. If your team invests time in learning its features, Wrike offers valuable tools for project tracking and collaboration. However, the initial learning curve might be steep, especially for small teams or those without dedicated IT support. Despite these challenges, once mastered, Wrike can significantly enhance your team's productivity.
Integrations
Wrike integrates with Microsoft Teams, Salesforce, Slack, Google Workspace, Dropbox, Box, OneDrive, Adobe Creative Cloud, JIRA, and QuickBooks.
Wrike also offers an API and connects with third-party integration tools to expand its functionality.
New Product Updates from Wrike
Wrike Improves Template Mapping and Dashboard Filters
Wrike expanded Template Mapping to support workflows and custom item types during template installation, while making the new filter experience the default across Dashboard chart widgets. These updates help teams adopt templates more easily and standardize dashboard filtering across workspaces. Highlights include:
- Expanded Template Mapping: Maps workflows and custom item types to existing workspace configurations to reduce duplicate setup during template installation.
- Default Dashboard Filters: Applies the new filter experience to all chart widgets and automatically migrates existing widgets to the updated filtering system.
Visit Wrike’s official site for more details.
for more details.
Wrike Whiteboards Now Support Presentation Deck Imports
Wrike Whiteboards now makes it easier to turn presentation materials into interactive collaboration. By importing presentation decks directly, teams can quickly move from sharing information to workshopping ideas together inside a whiteboard. Highlights include:
- PDF and PPT Imports: Converts presentation files into ordered slides for Whiteboards.
- Presentation-Ready Layouts: Automatically creates zones and zoom settings to reduce manual setup.
- Collaborative Sessions: Turns presentation decks into interactive whiteboard sessions for team collaboration.
Visit Wrike’s official site for more details.
Wrike Enhances the New Gantt Chart
Wrike enhanced the New Gantt Chart with customizable item ordering, an option to display tasks and milestones above projects and folders, synchronized ordering preferences with Table View, and assignee avatars on the chart canvas. These updates improve project visibility while giving teams more control over how timelines are organized. Highlights include:
- Custom Item Ordering: Choose how projects, folders, tasks, and milestones are displayed to match your preferred workflow.
- Assignee Avatars: Displays assigned team members directly on the Gantt chart for faster task identification.
- Saved View Preferences: Saves your preferred item ordering and applies it consistently across Gantt Chart and Table View.
Visit Wrike’s official site for more details.
Wrike Whiteboards Simplify PDF and PPT Imports
Wrike Whiteboards makes it faster to bring existing presentations into a collaborative whiteboard format. The new import experience converts PDF and PPT decks into navigable slides automatically, improving clarity and flow when presenting with a group. Highlights include:
- PDF and PPT Imports: Import presentation files directly into Wrike Whiteboards.
- Automatic Slide Conversion: Convert presentation decks into ordered slides automatically.
- Auto Zones: Create organized sections for imported slides without manual setup.
- Zoom Support: Preserve slide order and scale for smoother presenting and collaboration.
Visit Wrike's official site for more details.
Wrike Request Forms Add Background Colors and Images
Wrike has enhanced Request Forms with new visual customization options, helping teams better match forms to their brand and make them more engaging for requesters. The update also streamlines reuse so the same look and feel can be applied consistently wherever forms are shared. Highlights include:
- Background Colors: Apply custom colors using an RGB color picker or hex code.
- Background Images: Upload custom images with pan and zoom controls for better positioning.
- Reusable Image Assets: Reuse uploaded images across multiple request forms.
- Consistent Form Branding: Apply customized backgrounds to internal, public, and embedded forms with live previews.
Visit Wrike's official site for more details.
Wrike AI Agents Enhance Logs, Email Actions, and Duration Field Support
Wrike enhances AI Agents with grouped logs, expanded email actions, Duration custom field support, and reliability improvements to support more efficient automation workflows. The updates make it easier to review agent activity, extend automation to subitems, and improve response speed and reliability. Highlights include:
- Grouped Agent Logs: Organize logs by run for easier review and troubleshooting.
- Expanded Email Actions: Send email actions from subitems with working links.
- Duration Custom Field Support: Use Duration custom fields in AI Agent workflows, including SLA tracking.
- Reliability Improvements: Deliver faster responses with improved timeout handling and subitem safeguards.
Visit Wrike's official site for more details.
Wrike Refreshes Whiteboards and Timers
Wrike expands Whiteboards with new text formatting options, including heading styles, fixed font sizes, clickable links, highlighting, and improved copy-and-paste behavior. The update also refreshes the Timer, Stopwatch, and Break experience with clearer controls, visual feedback, and saved settings for each activity. Highlights include:
- Richer Text Formatting: Add heading styles, fixed font sizes, text highlighting, and clickable links to Whiteboards.
- Improved Text Editing: Preserve formatting when copying and pasting, and update font sizes across multiple text objects at once.
- Refreshed Timer Experience: Use redesigned Timer, Stopwatch, and Break tools with a new progress bar, clearer controls, and per-activity saved settings.
Visit Wrike's official site for more details.
Wrike Expands Required Fields for Workflow Governance
Wrike has expanded Required Fields to support additional field types and introduced stricter workflow gates, helping teams enforce data completeness and process compliance before work can move forward. This reduces rework and keeps task states accurate and auditable across projects. Highlights include:
- Expanded Field Support: Apply Required Fields to formula fields, mirrored database fields, item types, time spent, and files.
- Workflow Validation: Prevent status changes until required values, tracked time, attachments, or valid item types are provided.
- Workflow Visibility: View where custom fields are used through the new Workflow column in the Custom Fields admin list.
Visit Wrike's official site for more details.
Wrike Adds Conversational AI Agent Builder and Template Mapping
Wrike adds a conversational builder that lets users create and manage AI agents via guided chat interactions, leveraging existing workspace configurations. The update also introduces Template Configurations Mapping in Wrike Labs, allowing admins to map template custom fields to existing fields when installing templates into Spaces. Highlights include:
- Conversational AI Agent Builder: Create, edit, and activate AI agents using natural language through a guided chat experience.
- Workspace-Aware Configuration: Build AI agents using existing custom fields, workflows, and item types.
- Template Configurations Mapping: Map template custom fields to existing fields to avoid duplicate configurations during template installation.
Visit Wrike's official site for more details.
Wrike Introduces New Files View and Dashboard Files Widget
Wrike introduces the new Files View and Dashboard Files Widget to streamline file management across projects. The refreshed experience improves navigation, organization, and file discovery with enhanced grouping, filtering, and gallery behavior. Highlights include:
- New Files View: Provides a faster, more consistent interface for managing project files.
- Dashboard Files Widget: Brings the updated file experience directly to dashboards.
- Improved File Organization: Adds enhanced grouping, filtering, accessibility, and gallery improvements for easier file management.
Visit Wrike's official site for more details.
Wrike Specs
- API
- Batch Permissions & Access
- Budgeting
- Calendar Management
- Collaboration Support
- Contact Management
- Contact Sharing
- Customer Management
- Dashboard
- Dashboards
- Data Export
- Data Import
- Data Visualization
- Dependency Tracking
- Document Sharing
- Expense Tracking
- External Integrations
- File Sharing
- Gantt Charts
- Kanban Boards
- Multi-User
- Notifications
- Project Management
- Resource Management
- Scheduling
- Task Scheduling/Tracking
- Third-Party Plugins/Add-Ons
- Time Management
- Travel Management
- Workflow Management
