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Key Takeaways

Streamline Your Tax Chaos: Tax automation software simplifies tax preparation and management, making the often chaotic process more efficient and less prone to errors, saving time and stress for businesses.

Who Needs Tax Automation?: Businesses of all sizes can benefit from tax automation, especially those looking to improve accuracy, compliance, and overall efficiency in tax management and filing processes.

Kickstart Your Automation Journey: Getting started with tax automation requires a mixture of planning and the right tools. Proactively understanding the common adoption challenges can help businesses implement TAS successfully.

The Popularity of TAS: Tax automation software is gaining traction due to its ability to reduce manual labor, allowing tax professionals to focus on strategic planning rather than clerical work.

Avoiding Adoption Pitfalls: To fully leverage tax automation benefits, it's crucial to anticipate and mitigate adoption challenges such as training staff and integrating new systems with existing workflows.

Is Tax Automation Software (TAS) part of your plan for more effective tax management? If not, you're likely taking the path less traveled. I'll share why TAS is so popular, who should be involved, and how to get started (and avoid the most common adoption challenges).

What is Tax Automation?

Tax automation is the process of using software to streamline and automate the process of preparing, filing, and managing your company’s taxes — income tax returns, sales tax, local tax, invoicing GST, or other indirect taxes. 

Tax automation software helps you automate repetitive tasks such as data entry, calculations, and compliance checks, saving you time, reducing the risk of errors, and improving your processes for increased efficiency.

Why is Tax Automation Becoming So Popular?

Two key reasons: Megatrends and tax challenges.

Companies have been benefiting from small and large ERP systems with tax process automation to address the megatrends PwC has listed as “the future of tax”:

  • Despite jurisdictions, tax developments are becoming global
  • Increasing complexity of tax laws and regulations
  • Tax laws and regulations are continually becoming more complex

Companies that go ahead with tax process automation are more likely prepared to address the top five challenges that 60% of survey companies expect to become multidimensional over the next few years, as noted in PwC’s Future of the Tax Function survey.

  1. Regulatory changes
  2. Compliance burden
  3. Implementing new technologies
  4. Resource constraints
  5. Cost reduction programs

But these aren’t the only challenges. The survey also revealed that 48% of respondents highlighted their inability to access and use tax data quickly for effective decision-making. 

The good news is that tax leaders have been using technologies like AI and data analytics to re-engineer their tax functions, closing the gap between their business and these benefits.

Benefits of Tax Automation

Here are some of the key benefits you gain from using TAS:

1. Time Savings

One of the primary benefits of tax automation is the significant amount of time it saves for businesses. Automating repetitive tasks such as data entry and calculations allows employees to focus on more strategic activities, leading to increased productivity and efficiency.

2. Cost Savings

Manual labor costs money — a lot more money than implementing TAS in the long run. Over 50% of executives are investing in TAS advancements like Generative Artificial Intelligence (GenAI) and Machine Learning (ML) to give their bottom line a break, instead of reducing costs outright.

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3. Reduced Errors

Manual tax processes are prone to human errors, which can have serious consequences for businesses. Tax automation helps minimize these errors by eliminating manual data entry and ensuring accuracy in calculations, leading to more reliable tax filings.

4. Compliance

Staying compliant with tax laws and regulations is important for businesses of all sizes, but let’s be real — it’s hard.

Tax automation software is designed to keep up-to-date with tax laws, helping you avoid penalties and audits due to non-compliance, without requiring you to spend your time sifting through government notices.

Who’s Involved in the Tax Automation Process?

Tax automation involves various stakeholders depending on your company’s size and complexity. Here are the most common parties.

CFOs

CFOs play an important role in leading, mentoring, setting policies, and handling overall governance within your company’s finance function. They’re likely to be the TAS implementation project sponsor.

Tax Administration Professionals

Tax professionals — either in internal tax departments or external tax experts — are responsible for ensuring compliance with tax laws and regulations. Approximately 80% of tax administrations say they use or plan to implement techniques that allow for data analysis without human intervention, and 95% say they use data science and analytical tools to guide their compliance work.

Finance Teams

Finance teams are the ones enacting all financial aspects of tax automation, such as cost analysis and budgeting.

IT Departments

These technology experts are crucial for implementing tax automation software, integrating it with existing systems, and ensuring data security. 

Getting Started with Tax Automation 

So, let’s say you’re sold on TAS. Now what? Here’s a quick five-step process to get tax automation up and running.

1. Assess Your Current Tax Process

Before you implement a tax automation system, it's important to evaluate your current tax processes to identify areas that can (and should) be automated. Look for repetitive tasks, manual data entry points, and compliance requirements that can be streamlined through automation. Use document management to list each step, where, when, and why automation is essential.

Author's Tip

Author's Tip

I’d suggest developing a month-end accounting checklist to ensure you’ve captured all tax-related tasks.

2. Send an RFP to TAS Vendors and Evaluate Solutions

Once you know what you need to automate, you’ll need to know where to look for the right TAS. It’s important to send out a Request for Proposal (RFP) to potential vendors. Make sure to structure your RFP correctly and include all necessary information, so that vendors can provide the best responses for you to compare and evaluate fairly.

3. Choose the Right Tax Automation Solution

When you’re selecting the right tax automation software, it’s crucial to consider factors such as these:

  • Your business size
  • Industry-specific requirements
  • Functionality
  • Support
  • Integration
  • Cost Efficiency
  • Vendor experience and reputation
  • Implementation needs and timeline
  • Customization
  • Scalability

4. Integrate Tax Automation with Existing Systems

Seamless integration with different accounting systems and other core tools ensures all your data is accurate, eliminates manual data transfer errors, and provides a complete view of your financial data. If you want to maximize the tax automation benefits, you must integrate the software with existing systems, such as your: 

  • Project management system
  • External compliance and tax reporting systems
  • Data analytics and business intelligence systems
  • Security providers
  • Communication and collaboration software
  • Existing or planned accounting system
Author's Tip

Author's Tip

If you’re not sure what to look for, here’s a list of the accounting software features all companies should be looking out for.

5. Train Your Users

Once your tax technology is implemented, onboarding all users and developing basic accounting and advanced training materials is also critical to meet the needs of general and advanced users. This is especially true if you want them to provide the right information and meet complex reporting and compliance requirements.

What gets measured gets managed

What gets measured gets managed

Don’t forget to measure how well your TAS is working. This is often overlooked in small companies with limited resources and processes. KPIs, such as labor hours to file taxes, are used to quantitatively assess this.

3 Common Challenges of Tax Automation Adoption

These are the most likely challenges you’ll find yourself up against when adopting a tax automation system, and what to do about them.

1. Lack of Resources

Implementing tax automation requires additional resources in terms of time, budget, and expertise. When your budget is limited and teams are already overworked, TSA implementation can feel impossible, leading to manual processes that never become automated. 

To overcome resource constraints, consider outsourcing the essential aspects of tax automation implementation to external consultants. Remember to carefully weigh the cost of outsourcing against that of investing in training for internal staff to enhance their skills and knowledge.

2. Resistance to Change

Even with sufficient resources, resistance to change is a thing — and it’s far more common than you’d think. This is especially true when stakeholders have become accustomed to manual processes. Resistance to change becomes infectious, making other stakeholders scared and frustrated and impeding progress.

To overcome this challenge, talk with stakeholders in advance and tell them how it benefits them to relieve their fears. Provide comprehensive training and support to employees, emphasizing how automation saves their time by reducing errors, freeing up time to work on higher-level tasks.

3. Data Integration Issues

Integrating tax automation software with existing systems can be complex. It may initially create more work due to data integration issues. 

To address integration issues, you’ll need to work closely with your IT department and software provider to pilot a small implementation and conduct thorough testing by following data from start to end points to ensure seamless data transfer, data accuracy, and system compatibility.

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Moira Alexander

Moira Alexander is a recognized thought leader and the founder of PMWorld 360 Magazine and Lead-Her-Ship Group, a digital content marketing agency.

Leveraging her 17 years of experience in accounting, financial reporting, and financial systems implementation, Moira has written content for fintech businesses for over ten years and been named one of the top global female B2B content thought leaders and influencers.