Sage Expense Management Review: Pros, Cons, Features, and Pricing
Sage Expense Management is an expense management software that simplifies expense tracking and reporting. It's ideal for finance teams in mid-sized tech firms and service industries. Recently acquired by Sage, Fyle is now known as Sage Expense Management, but continues to offer the same core functionality. It provides real-time expense tracking to streamline approvals and reimbursements.
Sage Expense Management addresses slow approvals and complex reimbursement processes for finance and accounting teams. Let’s take a look at what Fyle offers. We’ll go over its features, pros and cons, use cases, and pricing to help you figure out whether it’s the right expense management tool for you.
Sage Expense Management (formerly Fyle) Evaluation Summary
- From $11.99/user/month/billed annually
- Free trial available
Why Trust Our Software Reviews
Sage Expense Management (formerly Fyle) Overview
Sage Expense Management stands out for its intuitive interface and real-time tracking, making it a solid choice for tech-savvy finance teams. While its core features are commendable, onboarding and customer support could be improved compared to competitors.
It's best suited for mid-sized companies that need efficient expense management without complex onboarding. If you're seeking a straightforward tool with essential features, Sage Expense Management is worth considering.
pros
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Approval workflows are customizable.
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The interface is user-friendly and hassle-free.
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You can track expenses in real-time.
cons
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The mobile app could be more intuitive.
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Customer support response times can be longer than you'd like.
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Onboarding might be slower than you'd expect.
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How We Test & Score Tools
We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.
Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.
Core Functionality (25% of final scoring)
The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.
Standout Features (25% of final scoring)
Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.
We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.
Ease of Use (10% of final scoring)
We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.
Onboarding (10% of final scoring)
We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.
Customer Support (10% of final scoring)
We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.
Customer Reviews (10% of final scoring)
Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.
Value for Money (10% of final scoring)
Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.
Core Features
Real-Time Tracking: Track your expenses as they happen, keeping your team updated and on budget. This helps reduce errors and speeds up reporting.
Customizable Approval Workflows: You can set up approval processes that fit your team's needs, making it easier to manage business expenses. This flexibility streamlines your operations.
User-Friendly Interface: Your team can quickly navigate the platform without extensive training, saving time and increasing productivity. Its intuitive design makes adoption easy.
Expense Reporting: Simplifies creating and managing expense reports, reducing manual work and improving accuracy. This lets you focus on more strategic tasks.
Receipt Management: Easily upload receipts and store them with Sage Expense Management, ensuring all your expenses are documented and accessible. This helps in keeping your records organized and simplifies expense reimbursement.
Policy Compliance: It automatically checks expenses against your company's policies, preventing violations and ensuring adherence. This feature helps maintain financial integrity.
Ease of Use
Sage Expense Management offers a user-friendly interface that lets your team navigate with ease, cutting down a lot of time on training. Its straightforward design makes it accessible, but some users find the mobile app less intuitive than expected.
Compared to other options, Fyle's real-time tracking and customizable workflows enhance usability. However, onboarding might take longer, which could be a hurdle if you're looking for immediate setup. Overall, it balances simplicity with essential features, making it a practical choice for many teams.
Integrations
Sage Expense Management offers seamless integration with your accounting software, such as QuickBooks Online, QuickBooks Desktop, Sage Intacct, Xero, NetSuite, Sage 300 CRE, and Sage 50. It also integrates with Gmail, Outlook, Slack, and various HRMS software.
Sage Expense Management offers an API and connects with third-party integration tools to enhance its functionality and adaptability.
New Product Updates from Sage Expense Management (formerly Fyle)
Streamlined ACH Reimbursements for Churches
Sage Expense Management has introduced a new feature that streamlines the reimbursement process for churches by supporting ACH payments. This update simplifies transactions for finance teams by allowing direct payments to staff and volunteers’ bank accounts.
Some important aspects that were part of this update include:
- ACH Payments Support: Facilitate direct reimbursements to bank accounts with a single click, eliminating the need for paper checks.
- Real-Time Status Updates: Provides immediate feedback on the transaction status for both finance teams and submitters.
- Quick Payment Clearing: Most payments are processed within 1–2 business days after approval, enhancing efficiency.
Visit Sage Expense Management (formerly Fyle)'s official site for more details.
for more details.
Sage Expense Management Rebrand and New Feature Enhancements
Sage Expense Management’s latest update introduces a refreshed look and usability improvements across web and mobile. Admins gain more control over policies and reminders, while users benefit from clearer guidance and smoother workflows. Here are the highlights:
- Fyle's Rebrand to Sage Expense Management: A new unified interface in Sage’s signature green, bringing consistent visuals and simplified guidance across all products and support channels.
- Simplified Gas Expense Tracking: Clearer messaging and visual labels for temporary fuel holds, reducing duplicate entries and improving reconciliation accuracy.
- Mobile App Enhancements: More intuitive expense capture with a visible ‘Add Expense’ button, smart prompts for missing details, and task counts that surface pending actions.
- Blocked Unmatched Expenses: Admins can now prevent unmatched corporate card expenses from being submitted, ensuring data accuracy and compliance.
- Custom Reminder Schedules: Set flexible reminders on your own cadence—daily, weekly, or monthly—to automate follow-ups and keep approvals on track.
- Card Mapping Reminders: Automatically alerts admins about unmapped cards with direct links to fix them, improving oversight and integration flow.
- Sage 50 Integration (Beta): Adds new connectivity for Sage 50 users to export expenses and reconcile transactions more easily.
Visit Sage Expense Management's official site for more details.
Sage Expense Management (formerly Fyle) Specs
- 2-Factor Authentication
- API
- Approval Workflows
- Audit Trail
- Balance Sheet
- Billing/Invoicing
- Budgeting
- Calendar Management
- Compliance Tracking
- Contact Management
- CRM Integration
- Custom Reports
- Customer Management
- Dashboard
- Data Export
- Data Import
- Data Visualization
- Document Management
- Expense Tracking
- External Integrations
- Forecasting
- Inventory Tracking
- Multi-Currency
- Multi-User
- Notifications
- P&L
- Risk Assessment
- SAP Integration
- Scheduling
- Supplier Management
- Workflow Management
