Wrike Review: Pros, Cons, Features and Pricing

Wrike is a free ERP software that combines project management with ERP capabilities, offering tools for teams to collaborate and manage resources efficiently. Wrike best serves marketing teams, creative agencies, and project-based departments needing integration with platforms like Salesforce and Slack. Wrike offers flexible, intuitive project management and work management for teams seeking efficient collaboration.

Wrike addresses project management and resource allocation issues for marketing and creative teams. In this article, I'll cover Wrike's features, pros and cons, use cases, pricing, etc. so you can decide if this software aligns with your project management and collaboration needs and goals.

Wrike Evaluation Summary

Why Trust Our Software Reviews

Wrike Overview

Is Wrike Right For Your Needs?

Who Would be a Good Fit for Wrike?

Wrike is a good fit for marketing teams, creative agencies, and project-driven departments that need detailed project tracking and collaboration. If your work involves managing multiple projects with various stakeholders, Wrike's customizable dashboards and task management tools can keep everything organized. Teams that value communication will benefit from its collaboration features, which help streamline discussions and feedback. Wrike's capabilities are particularly useful for industries where project timelines and resource allocation are critical.

Marketing Teams

Wrike helps your team manage campaigns and track progress with its detailed task management.
Creative Agencies

Your agency can benefit from Wrike’s collaboration features, which facilitate feedback and revisions.
Project-Based Departments

Wrike's dashboards let your department manage multiple projects efficiently and keep stakeholders informed.
Event Planning

If your work involves complex logistics, Wrike's task tracking and communication tools keep everything on schedule.
Product Development

Wrike supports your team in managing timelines and resources for successful product launches.
Remote Teams

Wrike's communication and collaboration features help your remote team stay connected and productive.

Who Would be a Bad Fit for Wrike?

Wrike isn’t ideal for small businesses or teams with straightforward needs that don’t require complex project management. If your work involves simple tasks without the need for extensive tracking or resource management, Wrike’s features may feel excessive and overwhelming. Additionally, if your team struggles with adopting new technology, Wrike's interface might be too complex and time-consuming to learn. It's not the best fit for organizations looking for a basic, easy-to-use tool.

Small Businesses

If your team needs basic task management, Wrike's extensive features might overwhelm rather than help.
Simple Operations

Wrike's complex interface can be unnecessary for operations that don't need detailed project tracking.
Low-Tech Teams

Wrike's learning curve can be steep for teams not comfortable with technology.
Budget-Conscious Departments

If you’re focused on cost-efficiency, Wrike's advanced features may not justify its expense.
Single-Person Teams

For individuals, Wrike's collaboration tools won't offer much value.
Non-Project Roles

Roles without project management needs might find Wrike's features redundant.

How We Test & Score Tools

We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.

Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.

Core Functionality (25% of final scoring)

The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.

Standout Features (25% of final scoring)

Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.

We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.

Ease of Use (10% of final scoring)

We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.

Onboarding (10% of final scoring)

We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.

Customer Support (10% of final scoring)

We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.

Customer Reviews (10% of final scoring)

Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.

Value for Money (10% of final scoring)

Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.