Cin7 is an inventory accounting software designed to help businesses manage their stock and financial records seamlessly. It's especially well-suited for retail and wholesale businesses that need to track inventory across multiple sales channels, such as e-commerce and physical stores. Cin7 offers integrated inventory management and accounting, providing a unified platform for efficient business operations.
Cin7 addresses common pain points for retail and wholesale teams, including inventory tracking and sales channel integration. In this article, I'll cover Cin7's features, pros and cons, use cases, pricing, and more to help you decide if it aligns with your inventory management and financial tracking needs and goals.
Cin7 Evaluation Summary
- From $349/month
- 14-day free trial + free demo available
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Cin7 Overview
In my opinion, Cin7 is a solid choice for businesses that need a robust inventory management system that integrates with accounting. Its standout feature is the seamless integration across various sales channels, which helps businesses maintain accurate inventory levels. However, the learning curve can be steep, and the pricing might be a concern for smaller businesses. Cin7 excels in environments where multi-channel inventory tracking is crucial, such as retail and wholesale. It's best suited for teams that can leverage its comprehensive features despite the initial complexity. While it offers good customer support, some users might find the lack of integrations limiting compared to other software. If you're looking for ERP-like functionality without the cost and complexity of an ERP such as NetSuite, Cin7 is worth considering.
pros
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It offers a comprehensive inventory tracking across multiple sales channels.
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Your team can benefit from real-time stock visibility.
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It supports efficient order management for retail and wholesale businesses.
cons
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You might find the interface a bit complex at first.
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Some users report occasional bugs that can disrupt workflow.
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Your team may need extra time for onboarding and training.
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We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.
Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.
Core Functionality (25% of final scoring)
The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.
Standout Features (25% of final scoring)
Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.
We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.
Ease of Use (10% of final scoring)
We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.
Onboarding (10% of final scoring)
We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.
Customer Support (10% of final scoring)
We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.
Customer Reviews (10% of final scoring)
Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.
Value for Money (10% of final scoring)
Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.
Core Features
Inventory Tracking: Cin7 lets you monitor stock levels in real-time across multiple locations. Your team can avoid stockouts and overstocking, through automation of inventory management.
Order Management: Manage orders from various sales channels in one place. Cin7's EDI features simplify your work by streamlining order processing and order fulfillment.
Product Bundling: Create and manage product bundles with ease. This helps your team offer attractive deals without complicating inventory control.
Reporting and Analytics: Generate detailed reports on inventory performance and financials. Your team can make informed decisions based on accurate data insights.
Warehouse Management: Efficiently manage your warehouse operations with Cin7's tools, such as barcode scanning. Optimize space and improve picking and packing processes.
Supplier Management: Track supplier performance and manage purchase orders seamlessly. It enables your team to maintain strong supplier relationships and negotiate better deals.
Ease of Use
Cin7 can feel a bit complex at first, especially if your team isn't tech-savvy. Its multi-channel capabilities and extensive features require time to master. However, once you get the hang of it, Cin7's interface becomes manageable. The real-time updates and centralized data significantly enhance your team's efficiency. Despite the initial learning curve, the platform's comprehensive functionality ultimately supports inventory and accounting tasks well.
Integrations
Cin7 integrates with applications for accounting, ecommerce, CRM, and more, including Amazon, Shopify, Intuit QuickBooks, Xero, Walmart Inc., BigCommerce, WooCommerce, eBay, ShipStation, and Avalara.
Cin7 also offers API and EDI connections that facilitate third-party integrations, further extending its capabilities.
Cin7 Specs
- 2-Factor Authentication
- A/B Testing
- Analytics
- API
- BitCoin
- Conversion Tracking
- Dashboard
- Data Export
- Data Import
- Data Visualization
- Design Templates
- External Integrations
- Inventory Tracking
- Keyword Tracking
- Marketing Automation
- Multi-User
- Notifications
- Order Management
- Payment Gateway Integration
- Payment Processor
- PayPal
- Product Catalog
- Review Monitoring
- SAP Integration
- Scheduling
- Stripe
- Third-Party Plugins/Add-Ons
