Epicor Pricing Tiers & Costs (Updated for 2025)
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Epicor is an enterprise resource planning (ERP) software designed to streamline business processes. Its pricing structure offers multiple tiers and plans, typically on a subscription basis, catering to various business needs.
Epicor helps your team manage everything from finances to supply chain operations. ERP software pricing can vary, but Epicor fits into the typical models with flexible structures that match your business's scale and needs.
How Much Does Epicor Cost?
Epicor ERP pricing details are not publicly available. Most plans require a custom quote due to varying factors like usage, number of users, and custom modules.
However, several reputable third-party sites offer insight into Epicor’s pricing. For a cloud ERP solution, costs run between $150-$200/user/month for a basic package. For an on-premise solution, you’ll require a perpetual license for anywhere between $3,200-$4,800 per user.
There’s no free trial, but a demo is available to help your team explore its capabilities.
Epicor Plans & Pricing Tiers
Epicor structures its package pricing around features, team size, automation, and support levels. Each package is customized to your specific business needs. They often offer different functionalities, with usage, integrations, and onboarding influencing costs.
How to Choose The Right Epicor Plan
Choosing an ERP software like Epicor involves more than just checking features. Consider integrations, compliance, and real-world needs to find a plan that truly fits your team. Let’s dive deeper into other common considerations:
Evaluate Your Industry-Specific Needs
- Does Epicor support your industry's specific requirements? Ensure the software meets your industry's standards and financial management needs to avoid costly customizations.
- Are there compliance features relevant to your field? Compliance tools can save you time and legal headaches, especially in regulated industries.
- Can Epicor handle your finance and legal processes? Check if it integrates well with existing systems to prevent data entry errors and compliance risks.
- Is there support for payroll or HR needs? Consider if Epicor can manage payroll and HR efficiently, and integrate with existing CRM software solutions, to avoid needing additional systems.
- How does Epicor cater to retail or healthcare industries? Industry-specific modules can streamline operations and provide valuable insights.
- Is the software scalable for your business size? Ensure it can grow with your business to avoid switching costs later.
Evaluate Security, Compliance & Scalability
- How secure is Epicor for your data? Data breaches can be costly, so make sure strong security features are in place.
- Does it comply with international standards? If you're a global business, compliance with international laws is crucial to avoid penalties.
- Can it scale with your business growth? Choose a plan that can accommodate future growth to prevent expensive upgrades.
- What are the data protection measures? Secure data handling is vital to protect sensitive information and maintain customer trust.
- Is there support for global operations? Make sure Epicor can handle multinational operations to streamline processes across locations.
- How does Epicor handle analytics and reporting? Effective data tools can drive better decision-making and competitive advantage.
- Does it integrate with existing systems? Seamless integration can save time and reduce errors in data transfer.
- What are the backup and disaster recovery options? Reliable backup options ensure business continuity in case of data loss.
Epicor Pricing Compared to Alternatives
Epicor is generally considered high-end when it comes to ERP software pricing. It provides an advanced set of modules and industry-specific features, which often come at a premium compared to more general-purpose solutions.
Epicor’s ERP system is strong and customizable, but detailed capabilities like manufacturing execution, predictive analytics, and supply chain management typically require add-on modules or higher-tier licensing.
Large enterprises and companies in specialized industries, such as manufacturing, distribution, or automotive, tend to get the most value from Epicor. This is especially true for those that need deep operational control, tailored workflows, and scalable deployment options.
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What Affects Epicor Pricing?
Epicor pricing varies based on factors like team size, chosen features, and specific business needs, impacting your overall costs:
- Number of Users: More users mean higher costs, so align your team size with the plan to avoid overspending.
- Feature Tier: Advanced features, like customer relationship management, come with higher-tier plans, which can increase costs. Choose the tier that fits your needs.
- Usage Volume: Higher data usage or transaction volumes can lead to increased costs, so assess your business's typical usage.
- Support Requirements: Enhanced support options may raise your costs, so determine the level of support your team needs.
- Customizations: Tailored solutions can drive up costs, so ensure custom features are necessary for your operations.
- Industry-Specific Modules: If your industry requires specialized modules, this can affect pricing, so consider what's essential for your team.
Additional Costs to Watch Out For
Many ERP software vendors, including Epicor, don’t always disclose their full cost structure upfront. You might encounter surprise fees after signing, which can lead to unexpected budget overruns or restricted access.
First, consider writing an ERP software RFP to get a clear picture of all potential costs. Additionally, knowing what might not be included in Epicor's base price will help your team plan better and avoid these pitfalls:
Setup Fees or Onboarding Costs
Setup fees often cover initial configuration and training for Epicor. These costs apply when you first implement the system and can be significant, depending on complexity.
Make sure to ask if these fees are bundled into your initial plan or billed separately. Getting a clear picture of onboarding costs helps you budget accurately and ensures you’re not caught off guard.
Premium Support Tiers
Epicor offers different support levels, with premium tiers providing faster response times and dedicated account managers. These are usually billed separately from standard plans.
Determine if your team needs this level of support before committing, and ask for a breakdown of what each tier includes to avoid unexpected charges.
Custom Integrations or API Usage
Custom integrations with Epicor can incur additional fees, especially if you need to connect with other systems your team uses. These costs depend on the complexity and number of integrations.
Clarify which integrations are included in your plan—such as real-time data and production management—and which aren't to prevent extra expenses and ensure seamless operations.
Usage Overages
If your team exceeds the allotted data or transaction limits, you might face usage overages. These can quickly add up if not monitored. Confirm what your plan includes and what happens if you go over to manage costs effectively and avoid service interruptions.
Regulatory or Compliance Costs
Some industries require specific compliance features, which might not be included in Epicor's base price. These costs can surface unexpectedly if not discussed beforehand.
Ensure that any necessary regulatory features are included in your plan or budget for them separately to maintain compliance without breaking the bank.
Is Epicor Worth the Cost?
In my opinion, Epicor delivers solid value for its price, especially for large enterprises or industry-specific teams. Epicor provides the following benefits:
- Strong integrations streamline operations
- Customizable solutions fit unique business needs
- Comprehensive support enhances user experience
The onboarding process is thorough, and support is responsive, which helps smooth implementation. With the ability to add custom modules, such as project management, ecommerce solutions, and warehouse management options to your package, you can be sure you’re getting the most from your plan.
Overall, manufacturing teams or distributors will likely see good ROI with Epicor ERP system. The software’s value shines most when tailored to specific use cases, making it a strong choice for those ready to invest in a premium ERP solution.
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With one-on-one help, we guide you to your top software options. Narrow down your software search & make a confident choice.
Epicor Pricing FAQs
Here are answers to a few common questions about Epicor pricing:
Does Epicor offer a free trial or pilot?
Epicor ERP software doesn’t typically offer a free trial, but you can request a demo to explore its features. This helps you assess if it meets your needs before committing to a purchase.
Are discounts available for nonprofits or multi-year contracts?
Epicor offers discounts for multi-year contracts, which you can discuss with their sales team. Nonprofit discounts aren’t widely advertised, so it’s best to inquire directly during negotiations.
What’s the average onboarding time?
Onboarding with Epicor can take several weeks to a few months, depending on your team’s needs, whether you chose a cloud-based or on-premise option, and system complexity. Plan for this time to ensure a smooth transition.
Is the pricing likely to increase after the first year?
Epicor’s pricing may increase after the first year, especially if your usage or support needs change. Discuss potential increases with your sales rep to avoid surprises.
Can I customize my Epicor plan?
Yes, you can customize Epicor plans to fit your specific needs. Customizations, like adding inventory management or human resources features, may affect pricing, so get a detailed quote to understand the costs involved.
How transparent is Epicor’s pricing?
Epicor’s pricing isn’t fully transparent online, but sales reps typically provide tailored quotes. Ask for a detailed breakdown to understand all potential costs.
What’s Next:
If you're in the process of researching ERP software, connect with a SoftwareSelect advisor for free recommendations.
You fill out a form and have a quick chat where they get into the specifics of your needs. Then you'll get a shortlist of software to review. They'll even support you through the entire buying process, including price negotiations.