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Sync Review: Pros, Cons, Features and Pricing

Sync is a cloud storage and accounting document management software that organizes and manages financial documents efficiently. It best serves small to mid-sized businesses, especially accounting and finance teams looking for easy collaboration and secure document handling. Sync offers seamless integration with existing accounting systems for efficient document management.

Sync addresses issues like document mismanagement and lack of collaboration, benefiting finance and accounting teams. In this article, I'll cover Sync's features, pros and cons, use cases, and pricing so you can decide if it aligns with your document management needs and goals.

Sync Evaluation Summary

Centralizes, stores, and automates accounting documents efficiently.
Rating
4.9 /5
Pricing
  • From $6/month (billed annually)
  • 30-day free trial available

Why Trust Our Software Reviews

Sync Overview

In my opinion, Sync offers a solid balance of features and usability for accounting document management. Its intuitive interface and strong integration capabilities make it a good choice for finance teams needing easy document access and collaboration. While its pricing might seem high for smaller businesses, the value it provides through efficient document handling and customer support often justifies the cost. Compared to other options, Sync excels in user-friendliness but may lack some advanced features seen in more specialized tools. If your team prioritizes ease of use and reliable support, Sync stands out as a worthy contender.

How We Test & Score Tools

We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.

Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.

Core Functionality (25% of final scoring)

The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.

Standout Features (25% of final scoring)

Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.

We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.

Ease of Use (10% of final scoring)

We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.

Onboarding (10% of final scoring)

We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.

Customer Support (10% of final scoring)

We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.

Customer Reviews (10% of final scoring)

Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.

Value for Money (10% of final scoring)

Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.

Core Features

Secure Cloud Storage

Sync keeps your business files organized in one place for storage, access, and management without folder chaos.

User-Friendly Interface

The dashboard is clean and simple, so teams navigate, upload, and share files fast with minimal learning curve.

File Sharing & Collaboration

Share folders and files with controlled access for team and partner collaboration without risky attachments.

Version History & File Recovery

Sync tracks file versions and helps restore older copies when someone overwrites important files.

Search & Organization

Quickly find documents using search and structured folders, cutting time spent hunting for files.

Security Controls

Built with strong encryption and secure access features to protect sensitive company data from unauthorized access.

Ease of Use

Sync stands out for its user-friendly interface, making it easy for your team to get started without extensive training. Its intuitive navigation ensures you can find and manage documents quickly, which is a big plus compared to more complex systems. The straightforward design and helpful features like search functionality and version control make your work efficient and stress-free. Users appreciate the simplicity, which enhances productivity and reduces errors in document handling.

Integrations

Sync integrates primarily with the Microsoft 365 ecosystem.

Sync does not currently offer a public API for developers or third-party integrations.

Sync Specs

  • Accounts Payable
  • Accounts Receivable
  • API
  • Budgeting
  • Calendar Management
  • Compliance Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Financial Analysis
  • Forecasting
  • Inventory Tracking
  • Multi-Currency
  • Multi-User
  • Notifications
  • Order Management
  • Payroll
  • Project Management
  • Purchase Orders
  • Resource Management
  • Scheduling
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Warehouse Management
  • Workflow Management

Sync FAQs

Bradley Clifford
By Bradley Clifford

I have 15+ years of experience helping growth-stage companies build finance infrastructure, forecasting tools, and decision-support frameworks. I'm VP of Finance at Black & White Zebra, and previously Senior Director of Finance at Rewind, where I helped cut cash burn from $11M to $2M. I also spent 6 years at Stack Overflow, supporting growth from $20M to $100M through its $1.8B acquisition. I hold an FCCA designation and an MSc in Professional Accountancy.